Shipping & Returns

Shipping Information

Same or next business day: Central Coast, Newcastle, Sydney

1-2 Business days: Adelaide, Albury, Brisbane, Canberra, Gold Coast, Melbourne, Northern Rivers, Toowoomba, Wollongong

1 - 3 Business days: Coffs Harbour, Port Macquarie

2-3 Business days: Bendigo, Bundaberg, Geelong, Mackay, Maryborough, Rockhampton, Sunshine Coast

3-4 Business days: Hobart, Launceston

3-7 Business days: Cairns, Townsville
4 - 12 Business days: Darwin
7 - 10 Business days: Perth


Return or Exchange

If you are unhappy with your KOVRD Pillow Slips in anyway, we want to make it right! Send us an email to and let us know what's up. Let us know if you would like a replacement or refund. We'll take it from there.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

To return your product, you should mail your product to: 

KOVRD Pillow Slips

Unit WA035I

87-103 Epsom Road, Rosebery, Sydney, NSW, 2018


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.